If plans change — or something isn’t right

Cancelling a pre-order

You may cancel a pre-order for a full refund any time before your order enters processing for shipment. Once an order has entered processing or shipped, it can no longer be cancelled.

To cancel, email us at hello@deuceadventures.com with the name and email address used on the order. Approved refunds go back to your original payment method, usually within 5–10 business days of processing.

Damaged or incorrect orders

If your book arrives damaged, or the wrong item or quantity is delivered, contact us within 7 days of delivery with your order email and a photo if there’s damage. We’ll send a replacement or issue a refund.

After shipment

Once an order has entered processing or shipped it can no longer be cancelled. If it still isn’t right when it arrives, the 7-day window above covers you.

Reaching us

Send us a message and a person will reply by email. Orders are fulfilled by SMP Global Consultants LLC; our mailing address is available on request.